conversational commerce noun [U]
UK /kɒn.vəˌseɪ.ʃən.əl ˈkɒm.ɜːs/ US /kɑːn.vɚˌseɪ.ʃən.əl ˈkɑː.mɝːs/
direct conversations between people and companies or services using technology such as apps
Echo is part of the new wave of conversational commerce technologies, where the use of messaging, digital assistants, chat apps, or question-and-answer dialogue makes it possible for people to simply ask for what they need.
[www.venturebeat.com 28 July 2016]
the internet of everything noun [S]
UK /ˌɪn.tə.net əv ˈev.ri.θɪŋ/ US /ˌɪn.t̬ɚ.net əv ˈev.ri.θɪŋ/
the interaction between people, data, machines, communications and interactions using a system of linked devices
The internet of everything in both the consumer and B2B market will continue to rise, especially in North America, connecting data, things, processes and people.
[www.forbes.com 31 August 2016]
Whatsapp diplomacy noun [U]
UK /wɒt.ˈsæp dɪˌpləʊ.mə.si/ US /wɑːtˈsæp dɪˌploʊ.mə.si/
the use of the Whatsapp messaging service in international diplomacy to communicate and build relationships
The rise of WhatsApp diplomacy is transforming the negotiating chamber. There are countless groups of allies and virtual huddles, exchanges over policy statements and fine print, and fair amounts of banter and even emojis.
[The Guardian 04 November 2016]