What can we learn from emails?

by Rachele De Felice

Following on from Prof Ronald Carter’s blog entry ‘A few words on corpus linguistics’, Dr Rachele De Felice looks in more detail at what we can learn from the language of emails.

Email communications
How often do you use email for professional purposes? According to some reports, “the average worker fields more than 100 emails every day”, and most people in other walks of life also often have to write a business email. If email communication is central to your business, you probably make sure that your message comes across as professional, effective, and polite – but have you ever thought about just what it is in the message that gives this impression?

Everyone has their own writing style, of course, but there are certain words and phrases that tend to appear very often in professional email communication as a typical, almost expected way of expressing something – so it is useful to know what they are, and when to use them. Continue reading “What can we learn from emails?”